1. I am achieving my financial goals for my company.
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2. I have very good success at finding and hiring capable employees.
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3. Little competition exists in our market.
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4. I give my credit-collection staff a rating of 8 out of 10 or better.
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5. In terms of what we deliver to our customers, we are technically the best.
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6. I have a regular check on the quality of my product/service.
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7. We use surveys when going after new business.
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8. I often feel guilty about not spending more time with my family.
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9. Owners and managers should give unexpected bonuses to keep employees on their toes instead of having a routine system of bonuses.
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10. I believe that people can be helped.
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11. There has been a downtrend in our profitability over the past 12 months.
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12. Employees often don’t understand how their jobs affect others in the company.
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13. The on-going needs of our customers are well defined and used for increasing sales to them.
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14. Customers often complain about errors in their accounts.
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15. What we deliver to our customers is normally on time and better than they expected.
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16. I use customer complaints as a means to improve the business.
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17. We keep a record of new clients and know how effective our promotion is.
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18. There are influences outside my business that demand my attention right now.
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19. It is only natural for labour and management to be mistrustful of each other.
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20. There is something missing in my life.
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21. We have cash flow problems that need to be resolved.
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22. Newly hired employees in my business are quickly trained and soon functioning well at their jobs.
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23. Our promotional materials effectively produce repeat business.
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24. I am kept waiting for up-to-date figures on Accounts Receivable.
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25. If I had better equipment, I could produce a better product/service for my customers.
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26. My staff members know they’re good, I don’t need to praise them.
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27. We have effective and proven programs for generating new sales.
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28. There’s quite a bit of stress in my life.
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29. Trying to define and measure the results produced by each employee would be a waste of time.
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30. There are other things that I think I should be doing with my company.
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31. My company has been involved in litigation as a defendant within the past two years.
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32. I often find myself solving problems that others (managers or employees) should handle.
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33. We do not have a regular communication going out to our regular customers.
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34. My company has an excellent credit rating.
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35. My sales department frequently complains about deliveries.
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36. My business has no call for “correction programs”.
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37. Our company is getting positive exposure from newspaper articles, free publicity, etc.
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38. I’m concerned about my health at times.
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39. Teamwork inhibits creativity.
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40. There are some problems in my business for which I have no solutions.
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41. The amount of debt that my company is carrying is a problem or a potential problem
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42. I could get more work done each day if I had fewer interruptions.
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43. We do special promotions which are available only to our existing customers.
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44. Payroll is always done on time.
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45. I haven’t yet trained anyone to manage and care for the production/service area as well as I do it myself.
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46. We keep and use the staff suggestion box (or a similar system).
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47. I have at least one employee whose sole job is to develop new business.
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48. There are too many accidents/mistakes in my life.
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49. A good policy in business would be to cut every corner possible in order to increase profit margins.
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50. I intend to find a way to be more effective.
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51. The long term profitability of my company is in an uptrend.
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52. Communication within my company flows smoothly and quickly to the right person with no misunderstandings.
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53. Our average sale per customer is increasing.
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54. Tax payments are usually on the late side.
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55. Quality of service tends to collapse when I am away from the area for any extended period of time.
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56. Our staff training system is an on-going affair.
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57. We don’t expect much return from our promotional campaigns.
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58. I have one or more physical problems.
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59. Most people don’t want to work, and do so only because of economic necessity.
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60. I am looking for help to improve conditions.
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61. My gross sales have expanded for the last two years.
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62. I have a reward system for employees who do more than their share.
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63. We are losing business because of inadequate follow-up of existing customers.
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64. I can lay my hands on all financial statements at short notice.
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65. My production staff takes pride in pleasing the customer.
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66. I have several people in training at this time to take over positions senior to those they now hold.
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67. Generating new business is not an essential part of our sales forecasts.
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68. Others have influenced me in making decisions that I later regretted.
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69. Expansion isn’t always desirable.
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70. There is something that I need to change or things will worsen.
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71. There is an external factor which is a threat to the viability of my company.
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72. I sometimes wonder how productive some of my employees really are.
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73. We have a complete database of past and present customers.
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74. I would like to receive the financial reports more quickly.
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75. I sometimes cringe and want to hide when my employees are speaking to customers.
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76. We get along very nicely without any staff training.
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77. Public Relations is an essential part of our marketing.
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78. I sometimes experience periods of worry and depression.
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79. Most problems between people can be resolved with communication.
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80. Most things that claim to help people actually do more harm than good.
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81. My company is dependent on additional external funding (debt or equity) for continued survival.
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82. I keep graphs of all the key statistics of my company.
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83. We have a very loyal and expanding customer base.
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84. The fixed assets inventory is complete and up-to-date.
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85. There is excellent co-ordination of finance, supplies, personnel logistics, etc. in my business.
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86. We apply the principle of quality control to our entire organisation.
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87. I keep separate records of new business and repeat business.
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88. The rewards of operating my business far outweigh the difficulties.
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89. A good leader would not hesitate to sacrifice an individual for the good of the group.
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90. There isn’t anything someone else could tell me that would help me run my business better.
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91. My company’s cash position is better than it was a year ago.
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92. Overall, morale in my company is very high.
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93. 50% or more of our business comes from one customer.
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94. I know where the money’s going before it gets spent.
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95. If we did a survey of our customers, at least 90% of them would say that they were satisfied with what we delivered.
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96. I have a statistic which measures the effectiveness of our Quality Control.
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97. We get new business from referrals from existing customers.
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98. Someone or something else is responsible for the condition my company is in.
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99. A good executive would rather earn money than borrow it.
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100. I continually look for ways to improve myself and my company.
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